Track & Trace: Full visibility across the logistics chain  

Track & Trace has become an indispensable part of modern logistics processes. It enables (end) customers to track the location and status of goods in real time during transport and storage. This transparency not only increases trust, but also contributes to more efficient stock management, faster decision-making and a better customer experience. 

How does Track & Trace work? 

A Track & Trace system uses scanning technology, GPS and software integrations to record every step in the logistics process. From the moment of collection right through to final delivery, every status change is recorded. This information is immediately available to shippers, recipients and customer services via a portal or API. 

For (end) customers, this means that deviations or delays are identified at an early stage, allowing for swift corrective action. At the same time, customers gain greater control over their delivery, which significantly increases customer satisfaction. 

The benefits of Track & Trace at a glance 

• Real-time insight into the location and status of shipments 

   

• Faster and more proactive communication with customers 

   

• Improved customer satisfaction through transparency and predictability 

   

• More efficient internal process management through better planning and fewer errors 

   

• Support for returns logistics and after-sales service 

Greater control over your supply chain 

Track & Trace isn’t just about convenience; it also gives you control over your logistics. With real-time insight into shipments, you keep your processes organised, avoid surprises and stay one step ahead of your (end) customers. VPD helps you with flexible tracking solutions and smart integrations that suit both the sector and the expectations of your (end) customers.