What is Last mile delivery and what makes it essential today?
Last Mile Delivery is the last part of a delivery process, where the goods reach the end user and their final destination. These last kilometers are crucial, and a determining factor for customer satisfaction with their order.
Challenges in last mile delivery may include a large spread of many final destinations. VPD makes maximum use of a growing network of hubs located at various boundaries of city centers. It is also the best way to offer a sustainable solution and deploy electric vehicles from there. Sustainable city logistics will become increasingly important, which is why we will continue to invest in it.
In combination with a high response speed, the optimal functioning of track & trace improves customer experience and ensures an excellent shopping experience. A satisfied customer is a returning customer, and the delivery of goods is becoming increasingly important in the customer journey.
At VPD, thanks to our experience, we can respond perfectly to changes within last mile delivery.