Companies that excel in customer orientation reap the benefits. At VPD, as a logistics partner, we know we have a significant influence on the customer experience. This is why we have made our Net Promoter Score the most important metric.
We see our Net Promoter Score not just as a number, but as a validation of our efforts to provide your clients with the optimal customer experience. An NPS score of +50 is exceptional, only a minority of companies can present such figures. This is why our whole team is very proud of achieving our +70 score!
Discover case stories about our services below to get a better impression of our range of possibilities. You will find below some of our loyal customers explaining their experience with VPD in more detail.