first in last mile delivery

first in
last mile
delivery

first in last mile delivery

first in
last mile
delivery

first in last mile delivery

first in
last mile
delivery

first in last mile delivery

first in
last mile
delivery

VPD is the expert and trendsetter in last-mile logistics.

VPD is the expert and trendsetter in last-mile logistics.

We are your best choice as a logistics partner thanks to our many years of expertise, teams of experienced employees, extensive network of local hubs, flexibility, innovative and particularly customer-oriented approach. We meet all the expectations you can have from a logistics partner in 2022, in a market that is constantly evolving.

Last Mile Delivery has no more secrets for VPD. Traceability, digitalization, great care for your products, punctuality and sustainability, these all come naturally for us. The last but crucial part of your e-commerce journey, the ecological bicycle delivery in the inner city, the most ambitious vision in a changing sector,… look no further, you have arrived safely at VPD.

We hope that you will enjoy your visit on our website, as well as the history of our growth, vision, values, case stories and figures.

What is Last Mile Delivery?

Our services

Our USP's

Our USP's

QUALITY in everything we do: of course during delivery, but also when handling your products in one of our hubs, when we answer to a customer's email or on the phone. This translates into a +70 NPS score.

SUSTAINABILITY in the broad sense of the word: our goal is not only to deliver as ecologically as possible, but also to develop sustainable long-term partnerships with our customers. We don't have to be the biggest, but we strive to be the best.

INNOVATION: A customer needs to be won again every day. That is why every day, we look for different and better ways to take our services to an even higher level. Innovation is hard coded in our DNA.

FLEXIBILITY: Before talking, we prefer to listen first. This way, we know exactly what we need to do to provide the service you have in mind for your customers.    

VPD in cijfers

  • NPS score +70

    NPS score +70

  • Deliveries per day: 2,000

    Deliveries per day: 2,000

  • % delivered within the specified 2 hour time block: 98%

    98% delivered within the specified time block

  • Number of hubs: 8

    Number of hubs: 8

  • Number of m2: 40,000m2

    Number of m2: 40,000m2

  • Number of employees: 150

    Number of employees: 150

Customer focus

Customer focus

The consumer market is evolving constantly, both in the brick & mortar stores and on the web, which means that the shopping behavior of your customers is constantly changing. As a result, shipping needs are also evolving constantly, from central fulfillment to local fulfillment, and vice versa. Both are also used as a flexible solution.

VPD takes care of your shipments, directly from your company to your customers. We provide a customer experience that lets your clients know that they are important. We make no compromises on quality and customer satisfaction. We provide quality in everything we do, otherwise we won't do it.

Quality in everything we do, that is is our philosophy: of course during delivery, but also when handling your products in one of our hubs, when we answer to a customer's email or on the phone. We make sure it happens.

Companies that excel in customer orientation reap the benefits. At VPD, as a logistics partner, we know we have a significant influence on the customer experience. This is why we have made our Net Promoter Score the most important metric.

We see our Net Promoter Score not just as a number, but as a validation of our efforts to provide your clients with the optimal customer experience. An NPS score of +50 is exceptional, only a minority of companies can present such figures. This is why our whole team is very proud of achieving our +70 score!

Are you convinced yet, or would you like a personalized quote?

 

Contact us

They have placed their trust in us

Colruyt
Haier
Easykit
Candy
Boon lembeek
Bosch Siemens
Engie
Ikea
Liebherr
X²O
Whirlpool
Exterioo
MediaMarkt
Last Mile Delivery Contact