VPD: Your partner for household appliance transport and installation

In a constantly evolving consumer market, influenced in particular by online stores, buying behaviours are rapidly changing. It makes sense for you to seek a household appliance transport partner offering installation and flexible solutions to meet your customers' new shipping needs:

  • wide range of transport options: from the central warehouse to the store, or directly to the end customer? VPD acts as a transporter for both businesses (B2B) and consumers (B2C);
  • return flow: a flexible exchange and return policy is a powerful business asset. That is why VPD collects returned products (or exchanges them), labels the returned products in our hub, and sends them back to you;
  • flexibility: your customer, our king. That is why we adapt our services to your customers' wishes from the start of the collaboration and evolve with each change;
  • central point of contact: with VPD, you have a point of contact that ensures your customers' satisfaction based on predefined key performance indicators (KPIs) such as NPS, on-time delivery, etc...
  • track & trace with feedback: step-by-step , you can follow which actions have already been taken. We also keep the end customer constantly informed;
  • sustainability: VPD focuses on sustainability. Our network of hubs spread throughout Belgium acts as a catalyst to maximize the use of our electric vehicles during last-mile deliveries;
  • cost savings: by avoiding investing in expensive means of transport, and by paying per delivery, you make significant savings;
  • storage: VPD can also perfectly store, monitor, and protect your goods;
  • sorting: we receive products day and night in our warehouses. They are immediately sorted and prepared for shipment;
  • drivers and installers with technical knowledge: at VPD, all drivers and installers receive training provided by experienced colleagues from the VPD Academy. The program includes, among other things, the installation of household appliances, safety, and operational flows.
household appliances traceability

Crystal-clear delivery

Real-time traceability in our TMS system

On our TMS platform, you can find all the information about the delivery, with or without installation. You can directly enter your orders so that they are scheduled, see the routes calculated optimally, and track the delivery and/or final installation in real-time. This way, you will be immediately informed of the delivery of your items and can focus on selling your home appliances.

track & trace follow-up

Your customers can also see when their new home appliance will be delivered to their home or a nearby store for self-pickup. Your customers are continuously informed by email and SMS, with a track & trace code that allows them to see and determine the delivery and installation day and time slot of their new home appliance. This way, your customer knows what to expect and when to be home, and you can be sure that the delivery will be completed on time.

Sustainable logistics

Sustainable logistics VPD


While the demand for goods transport continues to increase, the transport sector is subject to increasingly stringent environmental standards. As an innovator in the field, VPD attaches great importance to sustainable mobility.


We focus on a growing network of hubs with strategic positioning. Depending on your customer's address, we first deliver the home appliance to the nearest hub, then we start the last mile delivery. This maximizes the use of electric vehicles. Our hubs are currently located in Zellik, Liège, Luxembourg, Ghent, Antwerp, and Ostend.

Discover sustainability at VPD

Service for a unique customer experience? Check!

The delivery and installation of electrical appliances play an important role in a customer's purchasing experience. At VPD, we do the job to tick all the boxes and offer exceptional customer service in addition to transport:

  customized transport for your customer;

  fast and punctual delivery (98% of our transports arrive within the indicated time window!);

  installers with technical skills for appliance installation;

  single point of contact for the customer, retailer, or manufacturer;

  the TMS platform provides an overview for all parties;

  innovative and sustainable approach (thanks to a wide network of hubs and electric vehicles).

With VPD, elected "Transporter of the Year" in 2022, you know that the transportation and installation of your electrical appliances are in good hands!

A +70 NPS Score granted by delighted customers

Thanks to our many efforts, VPD is extremely proud to have achieved an excellent NPS score of +70. This key metric is a practical manner to evaluate our customer satisfaction. And considering a +50 NPS Score is already exceptional, our teams can really be proud to have reached this fantastic score of +70! 

Discover our case stories

Keep control of costs

Collaborating with VPD as a logistics partner makes life easier for retailers and home appliance manufacturers and allows them to make considerable savings.

Maximize your profit with many benefits:

  you don't have to invest in expensive transportation means;

  you pay per delivery, and you won't have to face hidden costs;

  you can track each delivery in real-time via the TMS platform;

  you can rely on a single point of contact for each transport, for you and your end customer. So, you don't have to answer questions about transport, and you save time and personnel costs.


In addition to delivering your electrical appliances, our qualified drivers and installers can also fix and install them, whether they are freestanding or built-in. We offer delivery with one or two men for products of different sizes, so you can offer your customers all possible delivery options. With the help of our drivers and installers, everything is ready for immediate use, and your customers can directly enjoy their new appliance.


At VPD, we do not just handle the transportation of your appliances. With our warehouses spread throughout Belgium and a total area of 40,000 m², you are also ensured of secure storage. We not only store your appliances for a short period before delivery to your customers, but we also store them for long periods under surveillance and with perfect protection against all possible risks.

Learn more about warehousing

Get in touch with us!

Would you like to receive more information regarding transportation, warehousing, or appliance deliveries? We would be delighted to sit down and brainstorm with you! 

Please fill in the contact form or alternatively

Call us on:

+02 896 26 11

or send an email to


Contactaanvraag elektro

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